Privacy Notice

Thank you for choosing to be part of our community at Yazo Medical Aesthetics Inc., doing business as Yazo Medical Aesthetics ("Yazo Medical Aesthetics", "we", "us", "our"). We are committed to safeguarding your personal information and respecting your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@yazomedicalaesthetics.ca.

When you visit our website https://www.yazomedicalaesthetics.ca (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are placing your trust in us. We take your privacy seriously and aim to explain in the clearest way possible what information we collect, how we use it, and what rights you have. Please take a moment to review this notice carefully. If you do not agree with any part of it, we recommend discontinuing use of our Services.

This privacy notice applies to all information collected through our Services (which includes our Website), as well as any related services, sales, marketing, or events.

Please read this privacy notice thoroughly as it will help you understand how we manage and use your data.

1. What Information Do We Collect?

Personal information you disclose to us
In Short: We collect personal information that you provide to us directly.

We collect personal information that you voluntarily provide to us when you register on the Website, request information about our services, interact with features on our Website, or contact us.

The type of personal data we collect depends on your interaction with us. It may include:

Personal Information Provided by You. Name; phone number; email address; mailing and billing address; credit/debit card information; and similar contact details.

Payment Data. Payment information such as card numbers and security codes may be collected to process transactions. All payment data is securely stored and processed by third-party services like PayPal and Stripe. Their privacy policies can be reviewed here:
https://www.paypal.com/en/webapps/mpp/ua/privacy-full
https://stripe.com/privacy

All personal information must be accurate, complete, and updated by you if changes occur.

Information automatically collected
In Short: We automatically collect certain technical data when you visit our Website.

This includes device and usage information such as your IP address, browser type, device characteristics, language preferences, pages viewed, and time spent. This data helps us maintain security, improve performance, and enhance user experience.

We may collect information via cookies and similar technologies.

Examples of automatically collected data include:

Log and Usage Data. Includes your IP address, browser type, device information, pages viewed, access times, and activity logs.

Device Data. Details about your device such as hardware model, operating system, IP address, and browser settings.

Location Data. If enabled, we may collect your geolocation using your IP address or GPS. You can opt-out by turning off location services in your device settings.

2. How Do We Use Your Information?

In Short: Your information is used for service delivery, communication, safety, legal compliance, and business optimization.

We use the data collected to:

  • Register and manage user accounts
  • Provide and improve our services
  • Process orders and payments
  • Communicate with you about services and updates
  • Respond to inquiries and feedback
  • Display reviews and testimonials (with consent)
  • Send marketing and promotional materials (with your permission)
  • Ensure website security and fraud prevention
  • Fulfill legal obligations or enforce our terms
  • Enhance user experience and support business analysis

3. Will Your Information Be Shared With Anyone?

In Short: We only share your data when necessary, with your consent, or under legal obligations.

We may share your personal information under these circumstances:

  • With your consent
  • To comply with legal requirements
  • For legitimate business interests
  • For the performance of a contract
  • To protect vital interests

This may include sharing data with:

  • Payment processors
  • Web hosting and analytics providers
  • Customer service platforms
  • Legal or regulatory authorities when required

4. Who Will Your Information Be Shared With?

In Short: We share your data only with essential third parties for secure and reliable service delivery.

Third-party providers we may engage include:

  • Google Cloud Platform – cloud services
  • Zendesk Chat – communication support
  • YouTube – embedded content optimization
  • Google Drive – data backup
  • Termly.io – website functionality and compliance
  • PayPal – billing and payment
  • Google Analytics – traffic and performance monitoring
  • StatusCake – website uptime monitoring
  • Cloudflare – web infrastructure and security

5. Do We Use Cookies And Other Tracking Technologies?

In Short: Yes, we use cookies and similar tools for functionality and analytics.

We use cookies, beacons, and pixels to improve performance, remember user preferences, and analyze website usage. You may modify your cookie preferences in your browser settings. For more information, please refer to our Cookie Policy.

6. Do We Use Google Maps Platform Apis?

In Short: Yes, to enhance location-based services.

Our Website may utilize Google Maps APIs to provide directions and location-based features. These services are governed by Google's Terms of Service and Privacy Policy: https://policies.google.com/privacy

You can disable location access in your device settings.

7. How Long Do We Keep Your Information?

In Short: As long as necessary for business, legal, or operational purposes.

We keep your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize it.

8. How Do We Keep Your Information Safe?

In Short: We implement best practices to secure your personal information.

We use appropriate technical and organizational measures to protect your information. However, no system is 100% secure. Always use our Website over a secure connection and avoid sharing sensitive data over unsecured networks.

9. Do We Collect Information From Minors?

In Short: We do not knowingly collect or solicit data from individuals under 18.

Our services are intended for adults. If we become aware that we have inadvertently collected data from a minor, we will take appropriate steps to delete that data. Parents or guardians may contact us to request removal at info@yazomedicalaesthetics.ca.

10. What Are Your Privacy Rights?

In Short: You have rights to review, update, or delete your information at any time.

You can:

  • Request access to your data
  • Correct or update your information
  • Delete your account or personal information

Cookies and tracking: You can adjust cookie settings in your browser or opt-out of targeted ads at: http://www.aboutads.info/choices/.

Email marketing: Unsubscribe at any time using the link in our emails or by contacting us.

11. Controls For Do-not-track Features

Most browsers offer Do-Not-Track (DNT) settings, but no standard is enforced. At this time, we do not respond to DNT signals. If a standard is adopted, we will update this policy accordingly.

12. Do California Residents Have Specific Privacy Rights?

In Short: Yes, California residents may request specific disclosures or data removal.

Under California law, you may request:

  • A list of third parties who received your information for marketing purposes
  • Removal of publicly posted data (for users under 18)

To make such requests, contact us using the details below.

13. Do We Make Updates To This Notice?

In Short: Yes, we update this notice as needed to comply with regulations or operational changes.

We will post the updated notice with a revised date. Significant changes will be communicated directly or via the Website.

14. How Can You Contact Us About This Notice?

If you have any questions or feedback regarding this privacy policy, please contact:

Yazo Medical Aesthetics
Attn: Data Protection Officer
Cambridge, Ontario
Canada
Email: info@yazomedicalaesthetics.ca

15. How Can You Review, Update Or Delete The Data We Collect From You?

To exercise your rights, request access, or have your data corrected or deleted, please contact us at info@yazomedicalaesthetics.ca. We will respond within 30 days of your request.